Privacy Policy for MyDigitalFashionHub.com
(Effective Date: 22nd March 2024)
This Privacy Policy describes how https://mydigitalfashionhub.com/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view (e.g., 2D Fashion Illustrations, 3D Clothing Assets, Tech Packs, Prints & Patterns, Accessories), search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site, and to aid in fraud prevention.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our analytics processors (e.g., Google Analytics, Hotjar) and potentially fraud detection services.
Order information
Examples of Personal Information collected: Name, billing address, payment information (including truncated credit card numbers/tokenized data provided by payment gateways), email address, and phone number.
Purpose of collection: To fulfill our contract with you by providing digital products or services, to process your payment information, deliver your purchased Digital Assets, and provide you with invoices and/or order confirmations. We also use this information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (e.g., new 3D assets, tech pack updates, blog insights).
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our payment gateways (e.g., Stripe, PayPal), and customer support platforms. We do not directly store full credit card numbers on our servers; they are securely processed by the payment gateway.
Account Information
Examples of Personal Information collected: Username, password (encrypted), purchase history, downloaded assets.
Purpose of collection: To manage your account, provide access to your purchased Digital Assets, track your licenses, and offer personalized content.
Source of collection: Collected from you when you create an account and interact with the Service.
Disclosure for a business purpose: N/A (primarily internal use, though data may be processed by hosting providers).
Customer support information
Examples of Personal Information collected: Name, email address, order details, and any other information you provide relating to your inquiry.
Purpose of collection: To provide customer support efficiently for issues related to Digital Assets, payments, or account access.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our customer support platform (e.g., Zendesk, Intercom, etc.).
2. Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@mydigitalfashionhub.com to request deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use [List your E-commerce Platform, e.g., Shopify, WooCommerce] to power our online store. You can read more about how [Platform] uses your Personal Information here: [Link to Platform’s Privacy Policy].
We use [List Payment Gateway, e.g., Stripe, PayPal] to process secure payments for your Digital Assets. You can read more about how [Payment Gateway] uses your Personal Information here: [Link to Payment Gateway’s Privacy Policy].
We use Google Analytics to help us understand how our customers use the Site, particularly regarding popular Digital Assets or blog content. You can read more about how Google uses your Personal Information here: [https://policies.google.com/privacy]. You can also opt-out of Google Analytics here: [https://tools.google.com/dlpage/gaoptout].
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, based on your interactions with our Digital Assets and blog content. For example:
We use Google Ads and potentially social media advertising platforms (e.g., Facebook, Instagram, Pinterest) to display ads. You can opt-out of targeted advertising by:
FACEBOOK – [https://www.facebook.com/settings/?tab=ads]
GOOGLE – [https://www.google.com/settings/ads/anonymous]
BING – [https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: [http://optout.aboutads.info/].
5. Your Rights
California Residents (CCPA)
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. You also have the right to opt-out of the “sale” of your personal information. MyDigitalFashionHub LLC does not “sell” personal information in the traditional sense. We may share certain identifiers and online activity with advertising partners to provide more relevant ads, which may be considered a “sale” under CCPA. You can opt out of such sharing as described in the “Behavioral Advertising” section above.
If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at support@mydigitalfashionhub.com.
EEA and UK Residents (GDPR / UK GDPR)
If you are a resident of the EEA or UK, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in the United States by MyDigitalFashionHub LLC, and then may be transferred outside of Europe for storage and further processing by our service providers (e.g., to Canada and other regions where your e-commerce platform or analytics providers are based). We ensure such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses, Privacy Shield successor mechanisms, or by relying on adequacy decisions where applicable).
6. Cookies
We use a number of different cookies on our Site to ensure its proper functioning, enhance your browsing experience, and support our digital product sales. For more information about the cookies we use and how to manage your preferences, please see our dedicated [Cookie Policy page or section].
Strictly Necessary Cookies: Essential for site functionality, enabling secure payments, user login, and access to purchased Digital Assets.
Performance and Analytics Cookies: Collect data on how the site and specific Digital Assets are used to improve user experience and product offerings.
Functional Cookies: Remember user choices (e.g., preferred currency, last viewed Digital Asset categories) to provide personalized features.
Targeting and Advertising Cookies: Used to deliver relevant advertisements about our Digital Assets and services.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website, including access to your purchased Digital Assets, may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as [www.allaboutcookies.org].
7. Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@mydigitalfashionhub.com or by mail using the details provided below:
MyDigitalFashionHub LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
EIN: 99-2651956
Phone: +1 332-252-5370